Refund policy

Return & Refund Policy

rahamanhouse.in

At Rahaman House, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely happy with your order, we’re here to help.

Returns

We accept returns within 7 days of delivery. To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be in its original packaging with all tags intact.

  • A valid proof of purchase (order ID or invoice) is required.

Non-Returnable Items

Certain items are not eligible for return:

  • Items purchased on sale or during clearance

  • Gift cards

  • Personal care or hygiene products (if applicable)

  • Customized or made-to-order products

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  • If approved, your refund will be processed within 5–7 business days

  • The refund will be credited to your original method of payment

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again

  • Contact your bank or payment provider (processing times may vary)

  • If you still have not received your refund, please contact us

Exchanges

We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, contact us with:

  • Order details

  • Photos of the damaged or incorrect product

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping charges are non-refundable

  • We recommend using a trackable shipping service

Order Cancellation

Orders can be canceled within 24 hours of placing the order. Once shipped, orders cannot be canceled.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

By placing an order on rahamanhouse.in, you agree to the terms of this Return & Refund Policy.

If you want, I can customize this further based on what you sell (clothing, electronics, handmade items, etc.) or make it stricter/lenient depending on your business model.